Privacy Policy

Our websites address are : and

The website named « » is the official website from the Acte3 S.A. company.

The website named « » is the official website from the Acte3 S.A. company.

Responsible of the website : Georges Berger

Responsible of the website : Georges Berger

More information about and : About us

More information about General conditions of sale : here

Address : Allée Kennedy, 2 – 5650 Chastrès – Belgium

Phone number : +32 (0)71 66 99 50

Fax number : +32 (0)71 66 99 51

Email Address : email

Host of the website : Francité Canada, inc.11530 2e av.Saint-Georges, Québec, G5Y 1W6 – Canada.

Host of the website : INFOMANIAK 25 Eugène-Marziano 1227 Les Acacias – Geneva (CH)


What we collect and store

Acte3 S.A. uses this site only in catalog mode.

While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information collected by the contact form: your e-mail, your name and your message so that Acte3 S.A. can answer you about the requested information.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You will find in a detailed list of all kinds of cookies that uses on his website (except for any cookies from external sites) (*):

PHP session cookie Name:

  • Purpose: Retain the ID of the session until the end of the session.
  • More information: Session cookies are used to record the status data during a session. These cookies are only stored in the cache as long as a user visits the Internet server that issues the session cookie and are deleted from the cache when the session closed.
  • Legal status of the LCE cookie: As a cookie, this cookie is exempt from the consent requirement, in accordance with Article 129 of the LCE.

Cookie Session.

  • Name: cookie_notice_accepted
  • Purpose: To enable or disable non-functional cookies and inform visitors that a site uses cookies with a 1 day lifetime.
  • Legal status of the LCE cookie: As a cookie, this cookie is exempt from the consent requirement, in accordance with Article 129 of the LCE.

WooCommerce Cookies.

  • To follow the basket data, WooCommerce uses 3 cookies:
  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_
  • The first two cookies contain information about the basket as a whole and allow WooCommerce to know when the basket data changes.
  • The final cookie(wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the basket data in the database for each customer.
  • Any personal information are stored in these cookies.

Google Analytics cookies (optional)

  • Name: _gat, _ga, _gid
  • Purpose: To provide statistics.
  • More information: Not mandatory and therefore optional, these non-functional cookies allow to estable statistics to improve the content offered by the sites that use them and thus improve the visitor experience with themes developed in the subjects treated by the site.
  • Legal status of the cookie according to the LCE:
  • These types of cookies require the obligatory authorization of the visitor to be deposit and activate in the browsers of the visitor.

The user can however configure his computer like this to refuse the installation of cookies:

Under Internet Explorer: Tool tab/Internet Options.

Click Privacy and choose Block all cookies.

Validate on Ok.

Under Google Chrome: Tools tab/Clear Navigation Data.

Make your choice and click on the button “Delete Navigation Data”.

Under Firefox: Option Tab/Privacy/Tracking (choose to be tracked or not)-

History: Delete Specific Cookies/Delete All Cookies.

When you disable cookies, you should be aware that some graphics may not display correctly. If you don’t care, you will not be able to use some applications or features.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

(*)Links to other sites:

The sites may contain links to other websites.

Acte3 SA cannot guarantee that these websites apply a policy of respect for privacy in accordance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and regulations about cookies.

Users are therefore invited to make sure of this by consulting the privacy clause protection and cookie regulations that must appear on each website.


the Acte3 S.A. website also offers non-functional statistics cookies and uses those of Google Analytics. Link to the privacy policy of Google Analytics.

Who we share your data with

The site of Acte3 S.A uses for its newsletter the services of

Link to the privacy policy of

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

the data received via the contact forms are kept for a maximum of six months and the statistics of visits for 13 months.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Each person involved in the data process can consult personal data, rectified it, delete it or request the transfer to somebody. Like this, the person sends an email to this address:

Form : GDPR – Request personal data

Additional information

The host of the Acte3 S.A website does not store any data collected via the contact form.

How we protect your data

The site uses the secure hypertext transfer protocol(https) for all the pages of its website.

What data breach procedures we have in place

Any problems found will be notified to the users concerned.

More information about the procedures:

What third parties we receive data from


What automated decision making and/or profiling we do with user data


Industry regulatory disclosure requirements